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Title : |
| Receptionist/Van Dispatcher |
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Volunteer Schedule : |
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Ongoing Volunteers |
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Time Frame : |
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Weekdays 8:30 - 4:00
Hours of opportunity should be expressed to COA staff. |
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Keywords: |
transportation
elders / seniors
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Description: |
| Typical responsibilities and/or tasks
Support and sustain a friendly, helpful and welcoming atmosphere at all times.
Greet guests in a hospitable manner, ensuring every person scans in as they enter the center.
Respond to inquiries by phone and in person following state protocols.
Schedule appointments for activities.
Take down van appointments.
Reminder calls for van appointments.
Coordinate with van drivers via phone or radio.
Provide clerical and other administrative support to staff as required including, but not limited to, making phone calls, collating and stapling papers, assembling mailings.
Keeps desk and reception area neat and tidy. Stocks supplies.
Work well with others, as they may be sharing the space with you.
Attends meetings and/or in-service trainings as needed.
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Skills: |
| Suggested qualifications, interests, and/or training
Friendly, courteous demeanor.
Strong communication skills, spoken, written, in-person, and on the phone.
Ability to manage multi phone lines, transfer calls, use copier & fax.
Willingness to work independently and cooperatively with ACOA staff, volunteers, visitors, providers, and participants.
Some basic computer skills or willingness to learn.
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Adams Council on Aging
Programs, outreach, referrals, meals, and transportation for adults age 60+.
20 East St.
Adams, MA 01220
Phone: 413-743-8333
Website: http://www.town.adams.ma.us/Public_Documents/AdamsMA_Aging/programs
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Contact Person:
Linda Greenbush
413-743-8333
lgreenbush@town.adams.ma.us |
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